This is a new feature that allows users to block an account immediately in the case of a lost sim and/or a stolen device. This is done via USSD
Below are the steps:
- Dial *5037*911#
- Select 1 (Block self) if you dialed code from the registered phone number on your account
- Select 2 (Block others) if you dialed code from another phone number
- For block others, enter the mobile number linked to the account
- Enter your 4 digits PIN for the authorization
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