Request debit cards via the mobile app.
Kindly follow the step-by-step process below for requesting your Vcard via the self-service menu option on your V account:
- Update your V app on your iOS or Android stores
- Login to the V Bank App and select Cards
- Click on Request New on the top right side of your screen, select the card type ie. Physical or Virtual and select the account you want the requested card details linked to
- If Virtual card, click on the Request New Card, authorize with you 4-digit PIN and then the card will instantly be displayed on your app
- If Physical Card, complete your address form, click on Request New Card, and then authorize with your PIN
- You will be contacted once your card is ready for delivery.
You are required to fund your account with One Thousand Naira (N1,000.00) for the cost of processing the physical card and delivery is between 7-14 working days while the Virtual card is Five Hundred Naira (N500).
We currently only issue verve cards for both the physical and virtual cards.
Please note that all the beneficiaries of a Joint account can also all request an ATM card for individual use.