Q: Is it possible to refer someone who does not have an account before? (If the person does not have a BVN)
A: No, it is not possible. A BVN is one of the necessary criteria for owning a V account.
Q: Is it possible to refer someone who does not have an account before? (If the person has a BVN)
A: Yes, the person will have to select “BVN” when opening the account.
Q: Can I customize my referral code?
A: At the moment, referral codes are generated randomly. However, this possibility will be looked into and incorporated in future updates.
Q: Do I get paid immediately I get all 25 referrals?
A: No. Payment for a particular month is made on the 3rd working day of the following month, only if the referrals are active and the cumulative average sitting balance is met.
Q: What if only a few are active, but I meet up with the cumulative balance, will I still be paid?
A: No. Payment will only be made if the necessary number of referrals are active and the cumulative average sitting balance is met.
Q: I want to become a direct sales agent.
A: Hello. The term for this is “Veelager” and you can become a Veelager by either clicking on Start Your Bank while in the app or by visiting veelage.vbank.ng
Q: How do I refer with my referral code?
A: 1. Log into the app, click on “More” and scroll down to “Referrals”. Click on this and you will see your code, as well as the options to either share via SMS or Email. There will also be a “Share” button at the top right corner if you want to share the code to your contacts via social media. 2. You could also choose to copy the code and simply create your own custom message for the people around you.
Q: How many referrals do I have to get to be paid?
A: There are different levels to it. The minimum, however, is at Sergeant level where you need to get a minimum of 25 active referrals and a cumulative average sitting balance of N500,000.
Q: How do I activate my account?
A: Your account gets activated when funded with a minimum of N2,000.
Q: Is it compulsory for the person I register to save N2,000 till the end of the month?
A: The minimum average amount that can be in the account for it to remain active is N2,000.
Q: How do I get people registered under me?
A: Simply share your referral code with them and ensure they input it correctly when the system prompts them during their signing up.
Q: Must I have money in my account before I can get paid?
A: No, that is not necessary. Just ensure that your referrals are all active and the cumulative average sitting balance is maintained.
Q: Must I have N2,000 in my account every day to be active?
A: Not necessarily. You can have more or less. However, after calculations, the minimum average should be N2,000.
Q: My referrals have funded their accounts, but it is still showing them as inactive.
A: This can be determined using the calculation of the average daily balance. Just add up their daily closing balances and divide by the total number of days elapsed for the month.