Bernice from V

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Activity overview

Latest activity by Bernice from V
  • Bernice from V created an article,

    Veelage FAQs

    Q: Is it possible to refer someone who does not have an account before? (If the person does not have a BVN)A: No, it is not possible. A BVN is one of the necessary criteria for owning a V account. ...

  • Bernice from V created an article,

    How to Contact Support Via the App

    Should you need any form of support on any issue, below are the steps to get in contact with the V Bank Support team: +234 1 700 6230 A. Without logging into the app 1. Open the V app on your phone...

  • Bernice from V created an article,

    How To Reset My Pin

    Please be informed that this can now be done with our self-service option via the app.  Kindly update your app via your play store or app store and follow the steps below to reset your pin.  1. Log...

  • Bernice from V created an article,

    How do I reset my password?

    If you cannot remember your password or you feel your password has been compromised, you can attempt to reset your password using the following steps:  Open the app and on the login page, click o...

  • Bernice from V created an article,

    How Do I Join The Veelage

    The Veelage is the referral framework of V. In the Veelage, you get to earn money when you refer a certain number of people who have a cumulative sitting balance amongst them.  Here is how to get s...

  • Bernice from V created an article,

    How To Change My V App Password

    Changing passwords for security reasons without stress has always been the plan with V. Note that this is different from the Password reset option.  This can be done on two occasions:  When you su...

  • Bernice from V created an article,

    HOW DO I VIEW MY OTHER ACCOUNTS ON THE APP?

    Do you have a fixed deposit and/or target savings account on the app?  Are you having issues finding them on the app?  Just follow the steps below to view all your other accounts on the app:  Kin...

  • Bernice from V created an article,

    Are there charges to transactions done on V Chat?

    No! Zero charges apply to transactions. However, third party charges may apply to certain transactions. e.g: Bill Payments.

  • Bernice from V created an article,

    Is this secure?

    Yes, securing your data is of top priority to us. This is in line with our policy guidelines. Regardless, personal security standards should be observed

  • Bernice from V created an article,

    How can I withdraw my money?

    Just like with the mobile app, the ATM cardless withdrawal feature is available for withdrawal purposes on V Chat channels pending when you request for a debit card via the mobile app.